Here are five of Jonathan’s most popular signature motivational keynote presentations.
All his presentations are customizable to your organization’s desired goal, outcome and audience’s takeway.
Winning Clients’ Loyalty
7 Proven Practices to Convert Clients to Amazing Fans
Every business wants to convert their clients or customers into loyal & amazing fans. Not only will such clients stay with you for the long-term, they will also be your best ambassadors through their enthusiastic, free, word-of-mouth advertising for your organization.
In this keynote workshop, the 7 Proven Practices to Convert Clients into Amazing Fans, embodied in the word “S.E.R.V.I.C.E”, is aimed at helping you discover the “how to”. It is about helping you build and exceed the customer service experience that affects your organization, your people and your personal leadership effectiveness.
Leading with Success
In a world of continual change and constant evolution, the need for leaders to be equipped with the right leadership competencies becomes even more important. Based on the research done by Marshall Goldsmith and his co-authors in Global Leadership: The Next Generation, this session will identify what tomorrow’s leaders will need to know, do and believe in order to successfully lead the global enterprise of the future.
Real Customer Care with EQ
How does emotional intelligence work in customer care and employee engagements?
Managers can easily be distracted by administrative requirements of running a team — and while the emails and processes matter, ultimately service is delivered by PEOPLE. In the end, skill development, EQ appreciation and relationship mastery contribute the most to retaining talents, employee engagement and your profitability. In order to build these capabilities, managers need EQ themselves.
The key to building a real customer care culture (both internally & externally) is directly related to the engagement and emotional intelligence skills of the manager. Great leaders and managers recognize the necessity to understand, relate and communicate with a wide variety of people for a great service experience. The great manager also recognizes that each person is motivated and responsive to different stimuli and has different needs.
Imagine the Possibilities
For breakthrough Success in Life, Relationships & Work
Motivational and Transformational Keynote that inspires, challenges and empower people to rise up from their current state and imagine the possibilities and potential that is within them.
It is about experiencing the breakthrough in achieving success in their personal and professional life. Imagine the Possibilities for greater performance, productivity and profitability.
The Power of the ‘R’ Factor
Relationship Matters! The keys to growing your human capital and talents potential by deepening the people’s communication & engagements
The Power of the ‘R’ factors looks into how meaningful and high impact relationships & communication can make the difference between success and failure of the a sustainable people engagement and experience in organizations.
This session will help you develop a better understanding of your team and how they can relate to others better through communication, so that they can build better relationships and quality engagement with people, harness their connection potential, reach for their best in applying the power of the “R” Factors.
“We recently had Jonathan lead a series of sessions at our annual Circle of Excellence Programme in Singapore for our top performers from across the world. His sessions received excellent feedback from participants for both impact and the practical nature of his content. Understanding how people process information based on their personality profile is absolutely critical in becoming a more effective communicator. I strongly recommend Jonathan Low for any organisation who believes that developing a stronger EQ is a necessary component of success in today’s competitive marketplace.”Michael A. Schewitzer, Global Head of Sales and Distribution HSBC
“I had the pleasure to engage Jonathan as the Conference Speaker and Facilitator during several postings, among them at the Gran Melia in Jakarta and the Berjaya Hotels & Resorts in Malaysia. Jonathan’s enthusiasm, his “outside the box” teaching and approaches, the encouragement to discover and evaluate new and sometimes unusual opportunities and thinking was not only highly appreciated by the participants but also highly successful as it created the base to large improvements in Sales and Service deliverables. Needless to say that I can highly recommend Jonathan to any prospective interested party.”Manuel Locher, General Manager Hospitality Division at Central Cipta Murdaya, Jakarta, Indonesia
“I have known Jonathan Low for 5 years and am always impressed by his ability as a speaker. He is calm, articulate and is exceptional in his ability to inspire trust and encourage engagement. I recently saw him give an acceptance speech as the new president of Global Speakers Federation and he oozed class and great stage presence and lit up the room with a funny impactful speech to a global crowd of 1,800 fellow speakers. It was a truly presidential speech.”Philip Merry, CEO, Global Leadership Academy
“As the organizer for HSMAI Asia Pacific’s Asia Connect Thailand Conference held at the Siam Kempinski Hotel Bangkok in 2012, I invited Jonathan to be the opening speaker. His presentation was very engaging, creative and well received by those in attendance. Jonathan crafted his presentation on innovation, which was well suited for our audience of hoteliers and other senior hospitality executives. I would highly recommend Jonathan as a speaker or workshop facilitator.”Craig Fong, Chairman – HSMAI Asia Connect Thailand